Worst Mobile + Very poor service from Snapdeal
By Deepak Upadhyay | 30 Nov 2015
Please do not buy this cheap device, I have ordered it through Snapdeal flash sale and when i saw this device it was not up to the mark, Very Poor quality Camera (not even have 5MP as compared to Samsung), Very poor audio quality, Very cheap display, glass finish ended up after 10 days of use u got lots of scratches in back panel, promised storage is only 25.4 GB.
After using 12 days, on 13th day this device has dead and not switching on, I called Snapdeal Customer care advisors (about 8-9 times) for refund and return each CCA had different opinion and they said me " Sir you need to visit Service center and provide us DOA (Dead on Arrival) letter after that we can process your refund. I went to service center twice and they dint provide me DOA and said just return to Snapdeal, I have ragistered my complaint with Snapdeal on 20th Nov and today is 30th Nov, mobile is still with me and they have not provided any concrete solution, I also e-mailed the concern to Mr. Kunal Bahl and Snapdeal with job-sheet but no reply received till now.
Please beware !!! and don’t waste your money.
Never Ever buy anything from Snapdeal.
if Snapdeal is reading this please consider my experience as "total harassment towards a customer".
deepak 9818466199 - firstname.lastname@example.org