Garmin Says Outage Continues but User Data 'Not Affected'

"Garmin has no indication that this outage has affected your data, including activity, payment or other personal information," the company said.

Share on Facebook Tweet Snapchat Share Reddit Comment
Garmin Says Outage Continues but User Data 'Not Affected'
Highlights
  • Garmin said that client data has not been compromised
  • Garmin Connect is a health and fitness tracker
  • Garmin said it was working to restore service as quickly as possible

Garmin said Saturday that client data from the company's smartwatch and GPS services -- offline since Thursday -- has not been compromised, despite fears of a ransomware attack.

"Garmin has no indication that this outage has affected your data, including activity, payment or other personal information," the company said on its website.

It added: "Although Garmin Connect is not accessible during the outage, activity and health and wellness data collected from Garmin devices during the outage is stored on the device and will appear in Garmin Connect once the user syncs their device."

Garmin Connect is a health and fitness tracker.

The group, based in Olathe, Kansas, said it was working to restore service as quickly as possible.

While Garmin has yet to explain the nature of the outage, specialised sites have speculated that the company fell victim to a so-called ransomware attack, in which hackers block a victim's access to its own data unless a ransom is paid.

The company's Garmin Pilot application, used by pilots to plan flights, has also been blocked, as has the flyGarmin aviation database service.

The outage has affected Garmin's call centers, meaning the group is unable to respond to customers' phone calls, emails or online chats.

Specialized website ZDNet reported that after the incident began early Thursday, "several Garmin employees took to social media to share details about the attack, all calling it a ransomware attack."

It added: "ZDNet has interviewed several and confirmed their claims."


Is Redmi Note 9 the perfect successor to Redmi Note 8? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts, Google Podcasts, or RSS, download the episode, or just hit the play button below.

Comments

For the latest tech news and reviews, follow Gadgets 360 on Twitter, Facebook, and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel.

Further reading: Garmin, Hack, Outage
US House Panel Reschedules Big Tech CEO Hearing for Wednesday
Australian Regulator Sues Google Over Expanded Personal Data Use

Related Stories

 
 

Advertisement

Advertisement

© Copyright Red Pixels Ventures Limited 2020. All rights reserved.
Listen to the latest songs, only on JioSaavn.com