WhatsApp Business is a separate chat app specifically created for people running small businesses. With the help of this app, businesses can interact with customers easily by using tools to automate, sort, and quickly respond to messages. The chat app has been available on Android since the beginning of 2018. The iOS version has recently started rolling out in certain countries, and should be in the Indian App Store soon. But the bigger question is - How does this app help your business? Let us show you.