Beware service centre and guarantee policy!!!!!
By Cyrus Mody | 19 May 2015
Guys dont buy this phone in India. Am relating my experience here.
So I basically bought the phone about 4 months ago, and have been having problems from day one. To start with I noticed right out of the box that the phone had trouble connecting to the network. It would randomly lose signal and then not reconnect till it was restarted.
To add to this, the phone developed a crack right through the back panel entirely on its own, without having been dropped. I checked online and apparently this is endemic with this model, and is caused due to the battery overheating.
Finally, it stopped working one day and when I took it to the service center, the person without even hearing me out told me that my guarantee had been voided due to the crack on the back cover.
Now I realise that Sony is shutting down its cell phone business, and may be trying to cut corners a little bit, but this is ridiculous. The staff were rude, and just werent interested to hear anything. They quoted me 75% of the phone's original cost to repair it, or offered me a 30% discount on a new phone - as if anyone would be so stupid as to buy another product from them after just having been treated the way I was!
Anyways, just wanted to let everyone know about my rather costly and unfortunate experience. My friends and I were truly impressed by this phone when I bought it, but I have to admit its been a huge let-down from the Sony team and I would advise strongly against purchasing it.