• Home
  • Mobiles
  • Mobiles News
  • Samsung Galaxy S10 Fingerprint Recognition Issue to Be Fixed by Software Update, Company Says

Samsung Galaxy S10 Fingerprint Recognition Issue to Be Fixed by Software Update, Company Says

Samsung Galaxy S10 malfunctioning fingerprint scanner issue was spotted by a British user who'd purchased a third-party screen protector.

Share on Facebook Tweet Share Reddit Comment
Samsung Galaxy S10 Fingerprint Recognition Issue to Be Fixed by Software Update, Company Says
Highlights
  • Samsung will roll out a software patch to fix the problem
  • Galaxy S10 use an ultrasonic in-display fingerprint sensor
  • Scanner sends ultrasounds to detect 3D ridges of fingerprints

Samsung Electronics will roll out a software patch to fix problems with its flagship Galaxy S10 smartphone's fingerprint recognition, the South Korean tech giant said on Thursday. The Samsung Galaxy S10 series phones use an ultrasonic in-display fingerprint sensor, which Samsung has called a "revolutionary new biometric authentication feature". The scanner sends ultrasounds to detect 3D ridges of fingerprints to recognise users quickly, according to Samsung.

A British user told the Sun newspaper earlier this week that a bug on her Samsung Galaxy S10 allowed it to be unlocked regardless of the biometric data registered in the device.

After buying a third-party screen protector off eBay, her husband was able to unlock her Samsung Galaxy S10 using his fingerprint, even though it was not registered.

"Samsung Electronics is aware of the case of the S10's malfunctioning fingerprint recognition and will soon issue a software patch," the company said in a statement.

South Korea's online-only KaKaobank, which has Kakao as a major shareholder, told customers to switch off Galaxy 10 fingerprint recognition to log in to its services until the issue is resolved. Samsung Galaxy S10 series was launched in March.

© Thomson Reuters 2019

  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Sturdy and compact
  • Very good cameras
  • Powerful SoC
  • Bad
  • Gets warm under heavy load
  • Hole-punch design might not appeal to everyone
Display6.10-inch
ProcessorSamsung Exynos 9820 SoC
Front Camera10-megapixel
Rear Camera12-megapixel + 12-megapixel + 16-megapixel
RAM8GB
Storage128GB
Battery Capacity3400mAh
OSAndroid 9.0
Comments

For the latest tech news and reviews, follow Gadgets 360 on Twitter, Facebook, and subscribe to our YouTube channel.

Further reading: Samsung Galaxy S10, Kakao
Netflix Sued by 'Panama Papers' Law Firm Over The Laundromat Film
Vivo Diwali Offer Lets You Buy a Smartphone by Paying Rs. 101 Up Front: Here's How
 
 

Advertisement

 

Advertisement

© Copyright Red Pixels Ventures Limited 2019. All rights reserved.