Samsung Galaxy Note 7 Usage Reportedly Rises 10 Percent Despite Second Recall

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Samsung Galaxy Note 7 Usage Reportedly Rises 10 Percent Despite Second Recall
Highlights
  • A 10 percent rise since replaced units started catching fire
  • The highest Galaxy Note 7 usage was reported this week
  • Samsung has asked all customers to stop using the device

The Samsung Galaxy Note 7 controversy and its eventual death will go down in the history books for sure. The company has now halted production and sale, and has asked customers to stop using the device altogether. However, even after more than 90 cases of explosions and catching fire have been reported, many customers still pay no heed to the danger that Galaxy Note 7 poses. According to the latest data, there has been a constant rise in the usage of the Galaxy Note 7, and the highest was reported this week itself.

Furthermore, Apteligent reports that a 10 percent rise has happened after the announcement that replaced units are catching fire as well. This rise is worrying, especially because of the threat these units pose, and that Samsung itself has advised customers to stop using the phone.

Samsung released the Galaxy Note 7 a little early this year, to fend off Apple competition. However, the strategy backfired badly after reports of several Galaxy Note 7 units exploding started coming in. Samsung SDI batteries were reportedly blamed for the explosions, and started replacing old units with new batteries taken from China's Amperex Technologies. However, as mentioned, even the replacement units started catching fire.

One such incident even happened on a US plane, after which the entire plane had to be evacuated (no one was harmed, and the plane had not taken off). Videos of the phone catching fire, and photos of damaged units ruining hotel property started surfacing, and Samsung had to take the tough decision of killing off the Galaxy Note 7 altogether. This will cost the company billions of dolllars and, not to mention, the goodwill of its customers.

(Also see: Samsung Galaxy Note 7 Explosion Cause to Be Revealed in the 'Coming Weeks')

Adding salt to the injury, Samsung's engineers are still unable to detect the flaw that is causing these explosions. One theory claims that the battery seems to be at fault, while another blames some SoC tweaks to enable fast charging. In any case, we urge all Galaxy Note 7 users to exchange their smartphone immediately for cash or another Samsung smartphone. If not for your own safety, do it for the safety of the people around you.

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Tasneem Akolawala Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com. More
Galaxy Note 7 Fiasco Sees Nearly 40 Percent Vow to Never Buy a Samsung Phone Again: Survey

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