Samsung Engineers Unable to Isolate the Reason for Galaxy Note 7 Explosions: Report

Share on Facebook Tweet Snapchat Share Reddit Comment
Samsung Engineers Unable to Isolate the Reason for Galaxy Note 7 Explosions: Report
Highlights
  • Samsung has halted production indefinitely
  • Galaxy Note 7 controversy to cause losses in billions
  • Engineers unable to find flaw in the handset

In a move that could cost the company billions, not to mention the priceless goodwill of the market, Samsung has completely halted production of the Galaxy Note 7. After the 'safe units' started to catch fire, the South Korean electronics giant was forced to shut down its manufacturing engine off for pure safety reasons. Now, a fresh report states that Samsung's move is mostly because it has no clue on what is causing the fire, and its team of hundreds of engineers are stumped. The main cause of halt in production and uncertainty of future moves is because the Samsung team is unable to isolate the cause of these explosions.

(Also see: Samsung Announces Total Halt of Galaxy Note 7 Production, Global Sales)

The New York Times cites an anonymous internal source from the company, and claims that after the safe units started catching fire, Samsung's entire engineering team went back to work to find a solution, but hasn't found one even after conducting many tests for over a week.

(Also see: Samsung Galaxy Note 7 Recall: The Name That Wasn't Meant to Be)

Early in August, Samsung had touted the Galaxy Note 7 to be the best Note device so far, and had even broken tradition to launch it a bit early to fend off competition from Apple. However, the move backfired terribly, and reports of many Samsung Galaxy Note 7 units exploding while on charge started coming in. Samsung had to then stop sales temporarily to assess the issue. Soon after, the company reportedly blamed an in-house SDI battery fault to be the cause of the problem, and restarted production and sales by sticking to one of its third-party battery providers. It even started to recall old handsets as a safety measure, and replaced them with new 'safe units'.

However, safe units also started catching fire, and because Samsung was unable to find a solution, it just decided to halt production and global sales. It gave up trying to stay afloat without a life jacket, and just surrendered in silence.

(Also see: Samsung's Galaxy Note 7 Crisis Is an Opportunity for Apple, Google)

Whether Samsung should bring back the Note 7 or kill it altogether for safety reasons is another debate altogether, but these series of events and the damage it has done to the brand's reputation will take some time to recover. Furthermore, because of this fault, Samsung's other product lines like refrigerators and washing machines are also now in the scanner.

(Also see: Why Those Samsung Galaxy Note 7 Batteries Exploded)

The Galaxy Note 7 has managed to cause a scare on planes, set a jeep on fire, and incurred damages of $1,400 to a hotel. While investigators take their time to find the new flaw, we just hope that casualties remain to a minimum, and that Samsung does everything in its power to remove these hazardous units off the market.

Comments

For the latest tech news and reviews, follow Gadgets 360 on Twitter, Facebook, and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel.

Tasneem Akolawala Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com. More
PlayStation VR India Launch to Be 'Confirmed in Due Time'; Public Demos Set for IGX 2016

Related Stories

 
 

Advertisement

Advertisement

© Copyright Red Pixels Ventures Limited 2020. All rights reserved.
Listen to the latest songs, only on JioSaavn.com