Pixel 2, Pixel 2 XL Affected by Random Reboots, Some Users Report

Share on Facebook Tweet Snapchat Share Reddit Comment
Pixel 2, Pixel 2 XL Affected by Random Reboots, Some Users Report
Highlights
  • Various Pixel 2 and Pixel 2 XL users reported random reboots
  • Issue appears to be caused by LTE modem on Pixel 2 series
  • Switching to 3G temporarily resolves the issue

Weeks after a handful of its units were shipped without software, some Google Pixel 2 and Pixel 2 XL users are now reporting an issue that randomly reboots their handsets. The issue is believed to be caused by the LTE modem on the new Pixel models, and Android 8.1 is likely to resolve the flaw.

A significant number of Pixel 2 users have reported random rebooting of their devices on Google Product Forums. Google's Issue Tracker also highlights a mass-level existence of the issue. As Android Police spotted, one of the affected users, Narder Babbili, claims on the Pixel User Community that reboot occurs randomly due to a flaw in LTE on the Pixel 2 and Pixel 2 XL. "Obviously, leaving LTE off is not feasible, but hopefully it points Google in the right direction for fixing this," the user wrote in a forum post on the Pixel User Community.

 

It appears from the user reports that a reset or switching to the safe mode doesn't resolve the rebooting issue. In an instance, a user even lost a video due to random reboots. Some users received a replacement unit of their Pixel 2 after reporting the issue to Google. However, the fresh units are also reported to have the same issue.

Some users stated on the Pixel User Community that they started facing random reboots on their Pixel 2 and Pixel 2 XL after installing the November security update. While switching to 3G temporarily resolve the issue, some of the affected users have found a stable experience after installing a developer preview build of Android 8.1. But the beta version is certainly not designed with a stable experience in mind. Therefore, it is expected that Google would resolve the rebooting issue with the public release of Android 8.1 that will arrive sometime in December.

We have reached out to Google for more clarity regarding the update and its official comment on the random rebooting issue.

Launched in India earlier this month, the Pixel 2 and Pixel 2 XL are the latest flagship smartphones by Google. The smartphones have high-end hardware that includes high-resolution 18:9 OLED display panels, Snapdragon 835 SoCs, 4GB RAM, 64GB and 128GB onboard storage. Despite featuring premium specifications, both the Pixel 2 models have so far often been caught with some bugs and flaws. The handsets were found to have screen burn-in issue and audio recording bug while capturing videos soon after their announcement in October. Also, software-based snags were reported lately that caused buzzing sound on some Pixel 2 units and even disabled voice input over Bluetooth.

Earlier this month, some of the early Pixel 2 XL buyers had reported that their units were shipped without an operating system. Google offered replacements for those units through its support page.

  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Comfortable form factor, lightweight
  • Great cameras
  • Intelligent software features
  • Excellent performance
  • Bad
  • Volume button feels stiff
  • Boring design
Display 5.00-inch
Processor Qualcomm Snapdragon 835
Front Camera 8-megapixel
Rear Camera 12.2-megapixel
RAM 4GB
Storage 64GB
Battery Capacity 2700mAh
OS Android 8.0.0
Resolution 1080x1920 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Ergonomic design
  • Great cameras
  • Intelligent software features
  • Good battery life
  • Excellent performance
  • Bad
  • Annoying blue tint on display
  • Too expensive
Display 6.00-inch
Processor Qualcomm Snapdragon 835
Front Camera 8-megapixel
Rear Camera 12.2-megapixel
RAM 4GB
Storage 64GB
Battery Capacity 3520mAh
OS Android 8.0.0
Resolution 1440x2880 pixels
Comments

For the latest tech news and reviews, follow Gadgets 360 on Twitter, Facebook, and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel.

Jagmeet Singh Jagmeet Singh writes about consumer technology for Gadgets 360, out of New Delhi. Jagmeet is a senior reporter for Gadgets 360, and has frequently written about apps, computer security, Internet services, and telecom developments. Jagmeet is available on Twitter at @JagmeetS13 or Email at jagmeets@ndtv.com. Please send in your leads and tips. More
Resident Evil: Revelations and Resident Evil: Revelations 2 Nintendo Switch Review
TRAI Says ISPs Should Be Bound to Follow the 'Core Principles' of Net Neutrality

Related Stories

 
 

Advertisement

Advertisement

© Copyright Red Pixels Ventures Limited 2020. All rights reserved.
Listen to the latest songs, only on JioSaavn.com