OnePlus 9, OnePlus 9 Pro’s Android 12-Based OxygenOS 12 Update Buggy, Faces Backlash

OnePlus users say the update does not have customisation options.

OnePlus 9, OnePlus 9 Pro’s Android 12-Based OxygenOS 12 Update Buggy, Faces Backlash

Photo Credit: OnePlus

The Android 12-based OxygenOS 12 update was released earlier this week

Highlights
  • OnePlus 9 and OnePlus 9 Pro smartphones lose some features
  • The update reportedly removed customisations options
  • Users can roll back to Android 11-based OxygenOS 11 update

OnePlus 9 and OnePlus 9 Pro's Android 12-based OxygenOS 12 update, which rolled out earlier this week, is bug-riddled and users are taking to various platforms to show their disappointment. While some early adopters say that the update does not bring all the promised features, others say that several features have been removed. Additionally, there are complaints of various bugs causing problems to the users. OnePlus users have been advised not to install the update, and those who have already installed it have been provided with a way to roll back to Android 11 by a community expert.

OnePlus 9 and OnePlus 9 Pro users who have installed the update and are facing problems have taken to Reddit, Twitter, and OnePlus forums to question the stability of the Android 12-based OxygenOS 12 update. They say that the update is extremely buggy, does not have promised features and a few features have also been removed. Early adopters say that they can't customise icons, status bar, battery icons, or turn the Google Feed off.

Meanwhile, a Community Expert on the OnePlus forum has shared an OxygenOS 12-to-OxygenOS 11 rollback guide (via local OTA update) for those who are facing problems. The post, shared by Abdul B. from OxygenOS Operations, provides download links for OnePlus 9 and OnePlus 9 Pro rollback packages for Indian, North American, and European markets. He also says that the upgrade method will erase all the content and advises OnePlus users to backup their data first.

Past incidents suggest that OnePlus may release a hotfix for the buggy update. Incidentally, the Android 11-based OxygenOS 11 update for OnePlus 7, OnePlus 7 Pro, OnePlus 7T and OnePlus 7T Pro was also buggy and OnePlus had to release a hotfix.


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  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Good ergonomics
  • Competent ultra-wide camera
  • Vivid 120Hz display
  • Speedy overall performance
  • Bad
  • Lacks IP rating, wireless charging
  • Average selfie camera
  • No OIS for main camera
  • Plastic frame instead of metal
Display 6.55-inch
Processor Qualcomm Snapdragon 888
Front Camera 16-megapixel
Rear Camera 48-megapixel + 50-megapixel + 2-megapixel
RAM 8GB
Storage 128GB
Battery Capacity 4500mAh
OS Android 11
Resolution 1080x2400 pixels
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  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Excellent build quality
  • 50W wireless charging
  • Competent rear cameras
  • Good overall performance
  • Vivid display
  • Bad
  • Occasional overheating in camera app
  • Minor software bugs
  • Underwhelming selfie camera
Display 6.70-inch
Processor Qualcomm Snapdragon 888
Front Camera 16-megapixel
Rear Camera 48-megapixel + 50-megapixel + 8-megapixel
RAM 8GB
Storage 128GB
Battery Capacity 4500mAh
OS Android 11
Resolution 1440x3216 pixels
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Sourabh Kulesh is a Chief Sub Editor at Gadgets 360. He has worked in a national daily newspaper, a news agency, a magazine and now writing technology news online. He has knowledge on a wide gamut of topics related to cybersecurity, enterprise and consumer technology. Write to sourabhk@ndtv.com or get in touch on Twitter through his handle @KuleshSourabh. More
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