OnePlus 6, OnePlus 6T Users Complain of Distorted Audio in Select Third-Party Apps

Share on Facebook Tweet Snapchat Share Reddit Comment
OnePlus 6, OnePlus 6T Users Complain of Distorted Audio in Select Third-Party Apps

OnePlus 6, 6T users experience low-quality audio during calls

Highlights
  • OnePlus 6, 6T users report of distorted audio while using WhatsApp
  • This issue interferes with audio and video calls made from select apps
  • This is reportedly due to the top microphone used as the main one

After the rapid battery drain issue, OnePlus 6 and OnePlus 6T users are now reporting of an audio issue on their phones. Apparently, users are experiencing distorted, low-quality, and tinny audio while using select third-party apps. While this issue has plagued mostly OnePlus 6 and OnePlus 6T users, it seems that some OnePlus 5T users are also experiencing the same issue. What's even more interesting is that users claim that this issue has been around since mid-last year, ever since they purchased the OnePlus 6 in June.

Most users have taken to the OnePlus forums and Reddit to complain about this issue. They are experiencing distorted, low-quality, and tinny audio while using third-party apps like Snapchat, Facebook Messenger, and WhatsApp - especially during audio and video calls. Interestingly, not all third-party apps are affected by this issue, for example, audio on Instagram works absolutely fine. One user claims that this issue is largely due to the fact that these apps use the top microphone as the main one, which is meant for noise cancellation purposes, and not the bottom one. If this is indeed the issue, OnePlus should be able to solve it with a software update. Android Police was the first to report about the issue.

However, this issue hasn't been resolved ever since it cropped up last year. OnePlus hasn't even acknowledged it, and there's no clarity on whether they are working on it or not. We have contacted OnePlus regarding the matter and will update this copy as and when we hear back. As mentioned, mostly all OnePlus 6 and OnePlus 6T users seem to be affected, but a handful of OnePlus 5T and even OnePlus 3 users are reporting of a similar issue.

OnePlus recently also halted the rollout of the latest OxygenOS Open Beta updates for the OnePlus 5 and OnePlus 5T after some users complained that the new versions bricked their devices. The Open Beta updates for the OnePlus 6 and OnePlus 6T were also pulled.

  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Looks great
  • Excellent performance
  • Useful software customisations
  • Bad
  • Average camera quality
  • No wireless charging or weatherproofing
Display 6.28-inch
Processor Qualcomm Snapdragon 845
Front Camera 16-megapixel
Rear Camera 16-megapixel + 20-megapixel
RAM 8GB
Storage 128GB
Battery Capacity 3300mAh
OS Android 8.1 Oreo
Resolution 1080x2280 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Looks good
  • Big, vibrant screen
  • All-day battery life
  • Excellent, up-to-date software
  • Bad
  • Disappointing low-light camera quality
  • Awkward and slow fingerprint sensor
  • No IP rating, wireless charging, or 3.5mm jack
Display 6.41-inch
Processor Qualcomm Snapdragon 845
Front Camera 16-megapixel
Rear Camera 16-megapixel + 20-megapixel
RAM 8GB
Storage 128GB
Battery Capacity 3700mAh
OS Android 9.0
Resolution 1080x2340 pixels
Comments

For the latest tech news and reviews, follow Gadgets 360 on Twitter, Facebook, and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel.

Further reading: OnePlus, OnePlus 6, OnePlus 6T
Tasneem Akolawala Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com. More
Spider-Man Star Zendaya in Talks to Play Love Interest in Denis Villeneuve’s Dune: Report
PayPal Adds Record 13.8 Million New Active Accounts in Q4 2018

Related Stories

 
 

Advertisement

Advertisement

© Copyright Red Pixels Ventures Limited 2020. All rights reserved.
Listen to the latest songs, only on JioSaavn.com