OnePlus Users Report of Speed Dial Reset Issue, Fix Coming in Next Updates

OnePlus has said that the fix will roll out to users in the next update.

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OnePlus Users Report of Speed Dial Reset Issue, Fix Coming in Next Updates

OnePlus users are reporting of a new issue

Highlights
  • OnePlus users report of deleted speed dial contacts every day
  • Issue affects most OnePlus handsets, including OnePlus 6T
  • OnePlus has confirmed fix incoming in next updates

Several OnePlus phones' users are complaining of deleted speed dial contacts. Speed dial contacts are reportedly getting reset every day, causing fed contacts to disappear every morning. The issue was first spotted on the OnePlus 5 and OnePlus 5T, but it is affecting OnePlus 3, OnePlus 3T, OnePlus 6, and OnePlus 6T users as well. Fortunately, OnePlus is already aware about the issue at hand, and is working on a fix. The company has said that the fix will roll out to users in the next updates.

OnePlus phone users have taken to the OnePlus forums to complain about the issue. The speed dial app seems to be resetting every day, deleting all fed contacts. One user specifies that the reset happens every morning. The affected units seem to be running on Android Pie, and several users with the OnePlus 6, OnePlus 6T, OnePlus 5, OnePlus 5T, OnePlus 3, and OnePlus 3T users are responding to the thread confirming that the issue exists in their units as well.

OnePlus has confirmed to Android Police that it is aware of the issue and is working on a fix. It further said that the fix will be rolled out in the next updates, so users won't have to wait a whole lot for the fix to arrive. Until then, OnePlus phone users will have to form the habit of manually typing the name of the contact they wish to call.

Separately, OnePlus is gearing up for its OnePlus 7 and OnePlus 7 Pro launch event next week on May 14. The OnePlus 7 Pro is confirmed to get an HDR10+ display and UFS 3.0 storage. The phone is tipped to launch in India with a starting price of Rs. 49,999.

  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Great design and build
  • Record-breaking performance
  • Decent battery life
  • Superb software
  • Fast and accurate fingerprint sensor
  • Bad
  • Sub-par low-light photography
  • No expandable storage
Display 5.50-inch
Processor Qualcomm Snapdragon 820
Front Camera 8-megapixel
Rear Camera 16-megapixel
RAM 6GB
Storage 64GB
Battery Capacity 3000mAh
OS Android 6.0.1
Resolution 1080x1920 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Solid system and app performance
  • Very good battery life
  • Competent set of cameras
  • Premium build quality
  • Good value
  • Bad
  • No FM radio
  • Touch latency issue can be annoying
Display 5.50-inch
Processor Qualcomm Snapdragon 821
Front Camera 16-megapixel
Rear Camera 16-megapixel
RAM 6GB
Storage 64GB
Battery Capacity 3400mAh
OS Android 6.0.1
Resolution 1080x1920 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Ergonomic and light
  • Good primary camera
  • Very good system and app performance
  • Fast charging works very well
  • Handy software features
  • Bad
  • Uninspiring design
  • Weak sunlight legibility
  • Dual camera setup feels half-baked
  • No stabilisation at 4K
Display 5.50-inch
Processor Qualcomm Snapdragon 835
Front Camera 16-megapixel
Rear Camera 16-megapixel
RAM 6GB
Storage 64GB
Battery Capacity 3300mAh
OS Android 7.1.1
Resolution 1080x1920 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Large, bright and clear screen
  • Great battery life
  • Useful software features
  • Very good performance
  • Bad
  • Photo quality in daylight could be better
  • No weatherproofing or wireless charging
  • Android 8.0 update will take months
Display 6.01-inch
Processor Qualcomm Snapdragon 835
Front Camera 16-megapixel
Rear Camera 16-megapixel + 20-megapixel
RAM 6GB
Storage 64GB
Battery Capacity 3300mAh
OS Android 7.1.1
Resolution 1080x2160 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Looks great
  • Excellent performance
  • Useful software customisations
  • Bad
  • Average camera quality
  • No wireless charging or weatherproofing
Display 6.28-inch
Processor Qualcomm Snapdragon 845
Front Camera 16-megapixel
Rear Camera 16-megapixel + 20-megapixel
RAM 8GB
Storage 128GB
Battery Capacity 3300mAh
OS Android 8.1 Oreo
Resolution 1080x2280 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
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  • Excellent, up-to-date software
  • Bad
  • Disappointing low-light camera quality
  • Awkward and slow fingerprint sensor
  • No IP rating, wireless charging, or 3.5mm jack
Display 6.41-inch
Processor Qualcomm Snapdragon 845
Front Camera 16-megapixel
Rear Camera 16-megapixel + 20-megapixel
RAM 8GB
Storage 128GB
Battery Capacity 3700mAh
OS Android 9.0
Resolution 1080x2340 pixels
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Further reading: OnePlus, Speed Dial
Tasneem Akolawala Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com. More
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