Nokia 5 Users Report Dolby Equalizer Issues, HMD Global Says Fix Incoming: Report

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Nokia 5 Users Report Dolby Equalizer Issues, HMD Global Says Fix Incoming: Report
Highlights
  • Nokia 5 uses cannot open Equalizer with Google Play Music
  • Some users cannot open it with Spotify as well
  • HMD Global says that developers are working on it

Nokia 5 smartphone has been launched in multiple countries, including India, and now users are reporting of a strange equaliser issue on their units. Apparently, users are unable to open the Dolby Equalizer settings when in certain music apps like Google Play Music or Spotify. HMD Global was quick to respond on the issue, and has confirmed that it is working on it.

Users have taken to XDA Forums to report this issue where they claim that if they tried to open the Dolby Equalizer through apps like Google Play Music or Spotify, they met with only a white dialogue box, and nothing else. The Dolby Equalizer, on its own accord, opens without any glitches, but specific apps are unable to get it to work.

One of the users shared a screenshot of the email sent by Nokia care talking about the steps taken to resolve the issue on the thread as well. The email confirms that HMD Global is aware about the issue and has informed its developers. The developers are working on it, and will roll out an update rectifying the mistake soon. As a temporary workaround, Nokia Mobile Care is said to suggest downloading third party apps from Google Play in the meantime.

This means that a Nokia fix for this issue is coming soon. This issue isn't a major one any ways, and shouldn't really disrupt your everyday tasks on the Nokia 5. Also, this prompt reply is commendable from HMD Global, and reiterates the company's solid software support for its Nokia lineup. In an interview with Gadgets 360, HMD Global Chief Product Officer Juho Sarvikas had promised monthly patches and regular software updates bringing new features to Nokia users first.

Keeping this promise, we also saw the Nokia 6 getting the July security patch ahead of Google Pixel as well. Let's just hope that HMD Global continues on this positive streak in the future as well.

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Tasneem Akolawala Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com. More
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