Lava has announced an interesting offer ahead of the festive season, as the company is offering a one-time screen-replacement offer valid for a duration of 365 days. The offer is available for Lava mobiles purchased between September 15 and November 15 (both days inclusive). The offer is applicable to both smartphones and feature phones.
It should be noted that the customers will still be required to pay labour charges worth Rs. 150 for feature phones and Rs. 250 for smartphones. In order to avail the offer, customers will have to contact company's service centre along with identity proof and proof of purchase for the mobile phone, and a valid contact number, the company said in its release.
"As our consumers look forward to the upcoming festive season, it's an exciting time for us as well, to be a part of their celebrations. This offer, we are sure, will add value to their festivities and help them get more out of their purchase," Lava International's Chief Operating Officer Navin Chawla was quoted as saying in the release.
"We recognise that people spend considerable amount of money to buy mobile phones, and are always concerned about high screen replacement costs in case of accidental damage. This offer will give our consumers some peace of mind and will enable them to fully utilize their devices' potential," he added.
The company has clarified that the offer is not applicable on laptops and tablets.
Lava has 950 service centres spread across India, which can be contacted in order to get the screen of the phone replaced under this offer.