Jio Phone deliveries have commenced, with Reliance Jio confirming that all 6 million customers who pre-booked the handset will get the handset by Diwali. This will be good news for the consumers based in Tier-1, 2, and 3 cities as well as rural areas, since it means they won't have to wait too long for the Jio Phone delivery date. Though Reliance Industries Chairman Mukesh Ambani had earlier said the company aims to delivery 5 million units a week, it is unlikely to happen at least till the logistics processes are cemented. On the other hand, if you were unable to book Jio Phone in August, you might just have to wait a little longer. Here's what you need to know about the Jio Phone booking process, delivery dates, price, and more.
To book Jio Phone you have three options – the Jio.com website, the MyJio app, and authorised offline Jio retailers. All you need to do make the Jio Phone booking is to give your phone number and the pincode delivery address, and pay a sum of Rs. 500. Once the booking has been made, you will receive a voucher number that you can refer to while picking up the handset. When the Jio Phone you booked is up for delivery, you will receive an SMS mentioning the store from which it can be picked up. Even the units booked online will have to be picked up offline. For now, the bookings are closed.
Yes, you can book multiple Jio Phone units, for your friends and family. All you need is their respective phone numbers and delivery pincodes. You will have to make a Rs. 500 payment for each unit you pre-order at the time of booking itself.
To check Jio Phone booking status, you have two options - the MyJio app, and an IVR number. If you want to check Jio Phone booking status online, open MyJio app and tap on the Manage Booking option. After providing your registered phone number and OTP, you will see the My Vouchers page on the screen. At the moment the Status field just says Created, but as the Jio Phone delivery date for your unit draws near, it should show the date and details of the store from which the phone can be picked up. Alternatively, you can call 18008908900 via the number from which you booked the handset. This is an IVR number, and you just need to follow the instructions.
Citing channel partners, a new report says the Jio Phone deliveries have started, which is in line with Gadgets 360's reportage on the shipping commencing around Navratri. The deliveries will be completed over the next 15 days, the report says, adding that users in rural areas and smaller cities will get the device before those in urban areas. On Twitter, the company has said the handset will be delivered to all customers by Diwali. Each user will receive the delivery schedule and details of the offline store their unit can be picked up from via SMS.
Jio Phone bookings were suspended early on August 26 after "millions" booked the handset, with no indication of when the booking will start again. However, if you want to remain updated regarding the next time Jio Phone pre-booking opens, you can head to the official website and register your interest. With this, you will be notified about the next time the handset goes on sale via SMS and email.
The refundable security amount for Jio Phone is Rs. 1,500, of which Rs. 500 is, as mentioned above, paid at the time of booking. The remaining Rs. 1,000 has to be paid when you pick up the handset from the offline store.
On the MyJio app and Jio.com website, there seems to be no cap on how many units of the handset can be booked (we went up to 30 units). Multiple units can be booked against the same number and pincode as well, and you just need to make the Rs. 500 partial deposit per unit at the time of booking.
After ordering the Jio 4G phone, if you decide against buying it, you can transfer the booking to someone else using the Transfer option in the MyJio app, under Manage Bookings. After entering your number and OTP, you will see an overview of your Jio Phone bookings, with information such as orders placed and number of units for each order. Now, tap on the Transfer button above the Jio Phone banner, and the screen will switch to a new interface with the option to reassign your booking to someone else. All you will have to do is to provide the new user’s phone number, the new delivery pincode, and number of units to be transferred (in case you booked more than one). The recipient will instantaneously receive a SMS from Jio mentioning their new booking.
The phone comes with two primary recharge packs, priced at Rs. 153 and Rs. 309. The Rs. 153 Jio Phone pack provides 500MB data at 4G speeds, and the speed goes down to 128kbps after the high-speed data cap is exhausted. You will also get 300 free SMSs, access to compatible Jio apps, such as JioTV, JioCinema, JioXpressNews, and JioMusic. Voice calls are free on the Jio network as well.
With the Rs. 309 Jio Phone recharge pack, you will get the same benefits as the Rs. 153 pack, but 1GB of data per day. If you plan to use the Jio Phone-TV Cable, called the JioMediaCable, that lets you mirror content playing on the phone directly on the big screen then you must buy the Rs. 309 recharge pack. This recharge pack will become available for purchase only when the cable hits the market. There are also two sachet packs of Rs. 24 and Rs. 54, with validities of 2 days and 7 days, respectively.
The JioMediaCable will not be available free, though it is not yet clear how much it will cost. Similarly, there is no clarity at the moment regarding its launch date. However, it is confirmed that the accessory will be available to purchase both online and offline for Jio Phone buyers.
Jio says apart from its own apps, users will get popular instant messaging and social networking apps on the handset. However, WhatsApp – inarguably the most popular messaging app in India – is not present on the KAI OS-based platform at the moment, though it may be added later on. We did catch a glimpse of Facebook on the phone at the launch event, along with PM Narendra Modi’s Mann Ki Baat app. With a VGA camera in front, you can expect video calling apps – JioVideoCall at least – to work on the handset too. Other Jio apps that will be preloaded on the phone are JioShare, JioGames, and a Web browser.
If we are talking about the phone’s software, the device’s HelloJio voice recognition system that supports 22 Indian languages needs to be mentioned as well. According to the demo at the launch event, the voice recognition system will allow users to control certain functions on the phone by saying commands aloud in their vernacular languages. The website says it can make calls, send SMSs, launch the browser and camera apps, and open JioTV, JioCinema, JioMusic etc.
The Jio Phone supports 22 Indian languages that should cover most of the regional languages in the country. The full list of languages supported by the Jio Phone (in alphabetical order) is Assamese, Bengali, Bodo, Dogri, Gujarati, Hindi, Kannada, Kashmiri, Konkani, Maithili, Malayalam, Manipuri, Marathi, Nepali, Oriya, Punjabi, Sanskrit, Santhali, Sindhi, Tamil, Telugu, and Urdu.
Jio Phone has a 2.4-inch display with 320x240 pixel resolution, dual-core 1.2GHz Spreadtrum SPRD 9820A/QC9805 processor, 512MB RAM, 4GB internal with expansion support up to 128GB, 2-megapixel rear camera, VGA front camera, 2000mAh battery with talk time of 12 hours, NFC for digital payments (software support to be added later), Bluetooth 4.1, 4G VoLTE, Wi-Fi, and USB 2.0 support.
You will get a flashlight, alphanumeric keypad with 4-way navigation button in the middle, FM radio, and headphone jack on the phone. It will also have Microsoft Exchange email support, and allow you to import contacts synced with your Google account. The company says some of these features will be released later via software updates.
To reclaim the refundable security deposit of Rs. 1,500, you have to wait for three years from the date of purchase. You will get the full amount back when you hand over the device to the company, Jio says.