iPhone 8 Users Complain of 'Crackling' Earpiece Sound, Apple to Release Fix Soon

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iPhone 8 Users Complain of 'Crackling' Earpiece Sound, Apple to Release Fix Soon
Highlights
  • The issue is reported to be on both iPhone 8 models
  • Crackling sound is intermittent and doesn't present itself on every call
  • Apple has said that it is aware of the issue and working on the fix

Just days after being made available for purchase, the iPhone 8 is giving trouble to some users. There are several users complaining about a crackling sound coming from the handset's earpiece that is causing a disturbance on phone calls. Thankfully, the Cupertino-based company has acknowledged that some customers are facing this issue and that it is already working on a fix that should be released soon.

In a statement made to The Verge, Apple said, "We are aware of the issue which is affecting customers in a small number of cases," an Apple spokesperson said. "Our team is at work on a fix, which will be included in an upcoming software release." The "crackling" or "static" sound that essentially disrupts the audio on the phone calls is being experienced by users across carriers and in different parts of the world, as pointed out in the report by The Verge.

Several users have posted the same complaint on the company's official forum and have even pointed out that the problem is intermittent and presents itself on some calls (regular as well as FaceTime) but not on others. Interestingly, the crackling sound cannot be heard when the earpiece is used as a loudspeaker.

Apple on Tuesday released the iOS 11.0.1 update, which brought about performance improvements and bug fixes - most notably one that affected Outlook.com or Exchange account users when trying to send an email through the Mail app.

  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Insane performance
  • Vastly improved cameras
  • Wireless charging
  • Assured, timely software updates
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Display 4.70-inch
Processor Apple A11 Bionic
Front Camera 7-megapixel
Rear Camera 12-megapixel
RAM 2GB
Storage 64GB
Battery Capacity 1821mAh
OS iOS 11
Resolution 750x1334 pixels
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