iPhone 7, iPhone 7 Plus Users Complain of Lightning EarPods Issue; Apple Promises Fix

iPhone 7, iPhone 7 Plus Users Complain of Lightning EarPods Issue; Apple Promises Fix
Highlights
  • Bug affects both the bundled Lightning EarPods and third-party headsets
  • The glitch appears to disable in-line controls on the connected headset
  • Apple has acknowledged the issue and is working on a fix

After reports of a bug that causes a loss in cellular service after disabling Airplane Mode on the new iPhone 7 and iPhone 7 Plus, some more glitches have reportedly been found on Apple's latest offerings. This time the glitch pertains to the Lightning port, which appears to disable in-line controls on the connected headset after a period of no playback. Apple has acknowledged the issue, and says a fix will be issued via a software update.

Reported by several iPhone 7 and iPhone 7 Plus users across the Web, the bug affects both the bundled Lightning EarPods and third-party headsets that are connected via the Lightning-to-3.5mm Headphone Jack Adapter. The issue reportedly occurs when the smartphone's display is off for five minutes, with the headset connected but not playing back audio during that time. After this point, audio playback will work, but users cannot adjust the volume, activate Siri, or answer calls using the in-line controls on the EarPods or third-party headsets.

(Also see: iPhone 7, iPhone 7 Plus India Price, Release Date And More)

Furthermore, the glitch is an on and off thing in that the issue is not persistent. Those experiencing the issue can remove and plug in the affected headset again. This is an easy, temporary fix but it doesn't solve the underlying problem, which appears to be a software issue related to Lightning port power-saving features.

Apple has acknowledged the issue and is working on a fix that should be brought to users via a software update in the near future, an Apple representative confirmed to Business Insider.

The Cupertino giant controversially dropped the 3.5mm headphone jack with the launch of the iPhone 7 and iPhone 7 Plus in September, though Apple wasn't the first to do so - though it claims it required "courage" to make the decision. Other major brands like Lenovo quietly did away with the headphone jack a month before with some models of the Moto Z.

(Also see: iPhone 7 Drops the 3.5mm Headphone Jack: Pros and Cons)

The decision to drop the iconic headphone jack came from Apple's need to free up space for newer technologies and to make use of the Lightning port for higher quality audio output. The dual-camera setup, Taptic engine for the pressure sensitive button, water resistance and a 14 percent bigger battery were all made possible by the removal of the 3.5mm port, according to Apple's own claims. Of course, teething issues like these do not help making the decision to drop the 3.5mm headphone jack acceptable to customers.

  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Best-in-class performance
  • Good battery life
  • Improved cameras
  • iOS 10, timely updates
  • Bad
  • Low light camera performance not best in class
Display 4.70-inch
Processor Apple A10 Fusion
Front Camera 7-megapixel
Rear Camera 12-megapixel
RAM 2GB
Storage 32GB
Battery Capacity 1960mAh
OS iOS 10
Resolution 750x1334 pixels
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  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Great performance
  • Dual camera
  • Excellent battery life
  • Improved cameras
  • iOS 10, timely updates
  • Bad
  • Low light camera performance not best in class
  • Expensive
  • Ungainly
Display 5.50-inch
Processor Apple A10 Fusion
Front Camera 7-megapixel
Rear Camera 12-megapixel
RAM 3GB
Storage 32GB
Battery Capacity 2900mAh
OS iOS 10
Resolution 1080x1920 pixels
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iPhone 7, iPhone 7 Plus Users Complain of 'No Service' Bug After Disabling Airplane Mode

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