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Apple Accused of Slowing Down iPhone Handsets After iOS Updates by Spanish Consumer Protection Organization

If Apple does not respond with a satisfactory response, Spain Consumer Protection Organization (OCU) has reportedly threatened to file a lawsuit.

Apple Accused of Slowing Down iPhone Handsets After iOS Updates by Spanish Consumer Protection Organization

OCU alleges that iOS 14.5, 14.5.1, and 14.6 updates have significantly damaged consumer devices

Highlights
  • Several iPhone users reported of battery drain after iOS 14.6 update
  • Altroconsumo and Test-Achats have also participated in the letter
  • OCU has asked Apple to compensate affected consumers

Apple has been accused of slowing down several iPhone models after its most recent few updates. The Spain Consumer Protection Organization has sent a letter to Apple accusing the company of slowing down old phones like the iPhone 8 and iPhone XS, but also the iPhone 11 and iPhone 12 after recent updates. The updates mentioned in the letter are specifically iOS 14.5, 14.5.1, and iOS 14.6 updates. The letter accuses Apple of purposefully slowing down iPhone units and asks the company to compensate affected consumers.

Spanish media iPhoneros first reported that the Spain Consumer Protection Organization (OCU) had sent the letter to Apple. The letter is intended to establish dialogue with Apple and look for a way to compensate affected consumers. If Apple does not respond with a satisfactory response, OCU has reportedly threatened to file a lawsuit.

“The letter sent aims to establish a dialogue with Apple to find a way to compensate its consumers. Whether Apple does not respond properly, other actions could be taken in the national courts to enforce consumer right,” OCU writes in the letter. While the letter does not detail specific user complaints, it alleges that iOS 14.5, 14.5.1, and 14.6 updates have significantly damaged consumer devices, causing their processing speed to drop dramatically and the battery to drain faster. The letter claims that numerous media outlets, both tech and non-tech, have reported about this. Altroconsumo, Deco Proteste, and Test-Achats have also participated in the letter sent by OCU.

Last month, iPhone users reported of severe battery drain issues after updating to version iOS 14.6. One iPhone user claimed that his device drained by a massive 70 percent overnight. An iPhone 12 user complained that their phone's battery went up to only 30 percent even after keeping it on charging overnight and that it “keeps on draining”.


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  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Very good build quality
  • Dolby Vision HDR video recording
  • Excellent cameras
  • Smooth performance in everyday use
  • Bad
  • Battery life could be better
  • Gets warm when stressed
Display 6.10-inch
Front Camera 12-megapixel
Rear Camera 12-megapixel + 12-megapixel
Storage 64GB
OS iOS 14
Resolution 1170x2532 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Best-in-class performance
  • Excellent battery life
  • Great cameras
  • Night Mode is a welcome addition
  • iOS offers regular, timely updates
  • Bad
  • Low-resolution display
  • Slow bundled charger
  • No PiP or other software features that utilise the big screen
Display 6.10-inch
Processor Apple A13 Bionic
Front Camera 12-megapixel
Rear Camera 12-megapixel + 12-megapixel
RAM 4GB
Storage 64GB
Battery Capacity 3110mAh
OS iOS 13
Resolution 828x1792 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Best-in-class performance
  • Excellent cameras
  • Superb display
  • Dual SIM support is finally an option
  • Regular, timely software updates
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  • Expensive
  • Dual SIM support is limited
  • First-party apps not great in India
  • Fast charger not bundled
Display 5.80-inch
Processor Apple A12 Bionic
Front Camera 7-megapixel
Rear Camera 12-megapixel + 12-megapixel
Storage 64GB
OS iOS 12
Resolution 1125x2436 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Insane performance
  • Vastly improved cameras
  • Wireless charging
  • Assured, timely software updates
  • Bad
  • Same old design
  • First party apps not great in India
  • Fast charger not bundled
Display 4.70-inch
Processor Apple A11 Bionic
Front Camera 7-megapixel
Rear Camera 12-megapixel
RAM 2GB
Storage 64GB
Battery Capacity 1821mAh
OS iOS 11
Resolution 750x1334 pixels
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Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com. More
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