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Google Pixel Phone Users Report Screenshots From iPhone 7 Plus Devices Are Being Distorted

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Google Pixel Phone Users Report Screenshots From iPhone 7 Plus Devices Are Being Distorted

Photo Credit: Android Police

Highlights
  • Only screenshots received from iPhone 7 Plus are distorted
  • The issue does not crop up when screenshot is shared by Pixel with iPhone
  • Home screen screenshots are not distorted

After being plagued by Bluetooth pairing and LTE connectivity issues, Pixel phone users are now reporting another bug. According to user reports, screenshots sent from an iPhone 7 Plus to a Google Pixel or Google Pixel XL phone are getting distorted automatically.

The distorted screenshot issue is being discussed on a Google Product forums page extensively, and users are reporting that only a screenshot received from an iPhone 7 Plus is affected. The iPhone 7 Plus is Apple's latest most expensive iPhone offering in the market. The issue appears when a screenshot is sent via hangouts or any other SMS/MMS app. Furthermore, sending a screenshot of the home screen does not cause any distortion, but a screenshot from within any app - be it first-party or third-party - gets distorted.

(Also see: Google Pixel Phones Make Android's Fragmentation Problem Worse)

The issue is said to only occur when a screenshot is shared by an iPhone 7 Plus user with a Pixel phone user, and not vice versa. This means screenshots sent through a Pixel phone to an iPhone 7 Plus user are received without any hiccups. Apart from Pixel phone users, some Nexus 6 users running on Android 7.1 Nougat have also taken to the forum to report the same issue. As Nexus 6 has not got the Android 7.1 Developer Preview yet, these phones might have presumably installed it via a custom ROM. However, this hints that there is some issue in how image processing is handled on Android 7.1 Nougat. There is no word on if Google intends to roll out a fix for this or not.

Just to recap, Pixel phones were earlier plagued with a connectivity issue particularly on the LTE band 4 frequency, which seems to have been fixed with the latest security patch rolled out last week. However, some users are still reporting that Bluetooth pairing issues with their cars through their Pixel phones.

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Tasneem Akolawala When not expelling tech wisdom, Tasneem feeds on good stories that strike on all those emotional chords. She loves road trips, a good laugh, and interesting people. She binges on movies, sitcoms, food, books, and DIY videos. More
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