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Google Pixel 3 Users Complain of Random Shutdowns; Google Says Working on Fix for Clicking Noises Pixel 4 Instagram Videos

Google Pixel 3 users have reported a random shutdown issue

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Google Pixel 3 Users Complain of Random Shutdowns; Google Says Working on Fix for Clicking Noises Pixel 4 Instagram Videos

Photo Credit: Google Support Forum

Google Pixel 3 devices are shutting down randomly

Highlights
  • Google Pixel 3 shutting down before hitting zero percent
  • Resetting the device does not help with the issue
  • Google Pixel 4 Instagram videos have clicking sounds

Google's Pixel 3 and Pixel 3XL devices seem to have been plagued by early shutdown issues. A similar issue was observed on the Google Nexus 6P which caused the smartphone to shutdown abruptly before the battery hit zero percent. Now Google Pixel 3 and Pixel 3 XL users have reported on Google's support forum that their devices are shutting down when they still have 20-30% battery left. A few users have also posted their battery graph which clearly shows the drop in battery percentage after a particular point. Separately, Google says it is working on a fix for an issue that causes clicking sounds when recording video on third-party apps.

While Google Pixel 3 users have been complaining on the Google support forum since April, a user recently posted on Reddit when their third replacement unit suffered the same fate. Some users have also reported that they can watch the battery trickle down to zero like a countdown. A few others have reported that their devices die without a warning.

google pixel 3 battery shutdown android police Google Pixel 3 Battery Shutdown

Google is advising customers to perform factory resets, and using the smartphone in safe mode. But users have still reported the same issue. The search giant recently settled a class-action lawsuit for its Nexus 6P smartphone which had boot loop and battery drain issues. However, in the case of the Google Pixel 3 and Pixel 3 XL, the issue doesn't seem to be as widespread as the Nexus 6P.

The Pixel 3 random shutdowns aren't the only issue on Google's plate. A few Google Pixel 4 users have reported a clicking sound when recording video using third-party apps such as Instagram and Snapchat. Google Pixel 2 also had a similar issue when it was launched. Android Police also confirmed the issue using their Google Pixel 4 unit. Google's Community Manager replied on the Pixel help forum stating that the company has identified a fix while working with Instagram and that it will be rolling out soon. The Googler has suggested users to avoid the issue by shooting using the Google camera app and then uploading the video on social networking sites.

  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Excellent build, comfortable to handle
  • Intuitive software features
  • Very good cameras
  • HDR capable display
  • Excellent stereo speakers
  • Bad
  • Expensive
Display 5.50-inch
Processor Qualcomm Snapdragon 845
Front Camera 8-megapixel + 8-megapixel
Rear Camera 12.2-megapixel
RAM 4GB
Storage 64GB
Battery Capacity 2915mAh
OS Android 9.0
Resolution 1080x2160 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Excellent build
  • Intuitive software features
  • Very good cameras
  • HDR capable display
  • Excellent stereo speakers
  • Bad
  • Poor notch design
  • Expensive
Display 6.30-inch
Processor Qualcomm Snapdragon 845
Front Camera 8-megapixel + 8-megapixel
Rear Camera 12.2-megapixel
RAM 4GB
Storage 64GB
Battery Capacity 3430mAh
OS Android 9.0
Resolution 1440x2960 pixels
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Aditya Shenoy Aditya Shenoy writes reviews smartphones, wearables, headphones and speakers for Gadgets 360, out of Mumbai. Aditya is a reviewer for Gadgets 360 and has written extensively about smartphones, software updates, and upcoming devices. Aditya is available on Twitter at @adishenoy, and you can mail him at adityashenoy@ndtv.com, so please send in your leads and tips. More
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