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Flipkart Launches 15-Day Return Programme 'Love It or Return It' for Samsung Galaxy Z Flip 3, Galaxy Z Fold 3

Only buyers from Bengaluru, Hyderabad, Pune, Delhi, Mumbai, Gurugram, Ahmedabad, Kolkata, Chennai and Vadodara can avail of this offering on the Flipkart app.

Flipkart Launches 15-Day Return Programme 'Love It or Return It' for Samsung Galaxy Z Flip 3, Galaxy Z Fold 3

Flipkart says a full refund will be initiated within 5 to 7 working days

Highlights
  • Flipkart will accept return after full quality check of the phone
  • The return request has to initiated within 15 days of purchase
  • This offer is applicable only on Samsung’s latest foldable phones

Flipkart has introduced a new ‘Love it or return it' programme that will allow customers to experience a premium smartphone and return it for a full refund at the purchase price within 15 days of usage. Flipkart has partnered with Samsung for the new ‘Love it or Return it' programme and it includes the new Samsung Galaxy Z Fold 3 and Samsung Galaxy Z Flip 3. Interested customers can place an order on Flipkart and experience the phone for up to 15 days.

Buyers of the Samsung Galaxy Z Fold 3 and Samsung Galaxy Z Flip 3 from Flipkart will get the option to return the handset if they are dissatisfied with it. If a return request is initiated, a quality check will be done by Flipkart to ensure that the phone is in complete working condition. The amount will be reimbursed to their bank account. This offer is not applicable for all users in India. Only buyers from Bengaluru, Hyderabad, Pune, Delhi, Mumbai, Gurugram, Ahmedabad, Kolkata, Chennai, and Vadodara can avail of this offering on the Flipkart app.

With this new solution, Flipkart looks to enable buyers to make an informed decision. This new programme is looking to solve the common disadvantage of buying a smartphone online. Many premium smartphone buyers like to head to the retail store to fidget with the handset personally before purchase. Flipkart looks to fill this gap with the ‘Love it or return it' programme.

In order to initiate the return process, buyers need to click on the return request Web link shared by Flipkart. Users then need to enter the IMEI number to validate and login. Users will require to enter personal, device, and bank details for successful return request submission and a ticket number will be generated for the user.

An email will be sent by Flipkart with details to download an app for diagnosis of the phone to ensure it is in working condition. Post the successful diagnosis, a logistics personnel will contact the user to schedule a time to pick up the phone. The phone will be collected upon physical verification by an allocated representative.


Are the Galaxy Z Fold 3 and Z Flip 3 still made for enthusiasts — or are they good enough for everyone? We discussed this on Orbital, the Gadgets 360 podcast. Orbital is available on Apple Podcasts, Google Podcasts, Spotify, Amazon Music and wherever you get your podcasts.
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Large, vibrant folding display
  • Intuitive software for multitasking
  • Top-tier performance
  • Great-sounding speakers
  • Water-resistant design
  • Bad
  • Average battery life
  • Cameras could do better in low light
  • Heavy, bulky when folded
  • Expensive
Display (Primary) 7.60-inch
Processor octa-core
Front Camera 10-megapixel + 4-megapixel
Rear Camera 12-megapixel + 12-megapixel + 12-megapixel
RAM 12GB
Storage 256GB
Battery Capacity 4400mAh
OS Android 11
Resolution 2208x1768 pixels
  • Design
  • Display
  • Software
  • Performance
  • Battery Life
  • Camera
  • Value for Money
  • Good
  • Vibrant folding display
  • Very good build quality, easily pocketable
  • Top-tier performance
  • Water-resistant design
  • Bad
  • Main screen washes out under sunlight
  • Cover screen could be more functional
  • Weak battery life, slow charging
  • Low-light video could be better
Display (Primary) 6.70-inch
Processor octa-core
Front Camera 10-megapixel
Rear Camera 12-megapixel + 12-megapixel
RAM 8GB
Storage 256GB
Battery Capacity 3300mAh
OS Android 11
Resolution 1080x2640 pixels
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Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com. More
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