Livestream has announced that its service may have been hacked. The popular live video streaming platform added that while an unauthorised person may have accessed its customer account database, no credit card and any other payment information of users has been exposed.
The New York-based company began to alert its customers this week that its database may have been compromised. Livestream says that it had kept information such as usernames, email address, date of birth, phone numbers, and encrypted form of passwords in the compromised database.
"We recently discovered that an unauthorised person may have accessed our customer accounts database," the company told its users in an email statement (via The Next Web). "While we are still investigating the full scope of the incident, it is possible that some of your account information may have been accessed."
Livestream insists that it hadn't stored its customer's credit card information or any other payment details on the compromised server. The company added that the fraudster will not be able to decrypt the password. Though, it still advises users who've used the same password on other services, to change the password on those accounts.
Livestream, which has partners such as Tesla, The New York Times, and Nasdaq, has over 40 million viewers watching events on its platform each month. The company has more than 300,000 registered users.
Media reports suggest that not every Livestream user has received this email notification. If you're a Livestream user, we would suggest you to change your password regardless. You can do so by visiting the password reset page.