HTC Desire 616 Dual SIM User Reviews and Ratings

I purchased htc desire 616 on 9 aug 2014 for 16k The Company provides 1 yr warranty. 1. In December 2014-earpiece dead ,service center changed the earpiece and returned next day. 2. In Feburary 2015-earphone jack issue ,service center changed the motherboard. 3. On 23 May 2015-battery swollen and informed the company to replace it.Registered complaint for swollen battery.15INCW23ENA000680 5 June 2015-Ms Saranya forwarded a request for replacement of the handset as it was third time there was a major problem in the internal part. She further informed that there is no need to submit the device at the service center and contact the company after 48 hours for update on the replacement request .TICKET ID NO : 15IND230012444. 8 June 2015-Ms ratnali informed that it is not possible to replace the handset and I need to submit the device at the service center.When I asked why it is not possible to replace the device she disconnected the call. 9 June 2015- submitted the phone at the BHOPAL service center,they said the battery will be replaced in a week. 15 June 2015-Service center : battery is out of stock even at the warehouse and it will take a week more.COMPANY:forwarded the complaint to a higher level and asked to contact after 48 hours. 18 June 2015 -SERVICE CENTER :battery is still out of stock and it will take 10 to 12 days more.COMPANY:Mr.JAYMEEN again forwarded a complaint to higher level and asked to contact after 48 hours.15INA240005673 I request you to get my handset replaced as all d major internal parts have got problem n changed by the company and there is not even a single scratch is there on the hardware of the device. Right now the set is at the service centre since 9th June 2015. The company n the service centre are neglecting my problem.

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i used it for 1 year and now it's software has gone. don't buy this phone. waste of money. don't buy. Very bad experience with htc, no service centre available in major city. Don't buy any product of htc

Happy

Good mobile but screen doesn't work properly

Working nice since one month

Very good

Very good professional htc mobile

Good cell phones with good condition

Nice phone

awesome

awsmmmmm phonesuper fast octa core processoramazing camerabeats audioonly 2000 mah battery is a drawback

got this for my wife as her bday gift ! she is just loving it, its really good to use

Value for money gud phone

Good one and bugger mobile.

I WANT TO BUY THE CDMA & GSM DUAL SIM. BUT THERE IS NO DETAIL ABOUT IT

fast delivery ,good packing ,good quality product, for the excellent phone features battery backup is not sufficient

Nice octacore phone

audio profile is not at expected level like from others but it gives pleasant sound which is safe to the human ears. So I think it is better to listen music at audible range than high range.

Awesome Phone

best phone with brand name in this for 15000.

Excellent Product Excellent Service

Excellent Product Excellent Service

My husband gifted me HTC 616 on his birthday.... wooooooow

Worth the buy

Amazing design , with good octa core processor.

HTC 616 is a awesome...phone .and its better than the redmi 1 s its so slim

Value for money in every aspects except the speaker volume is a bit low. Overall a nice product.

taken right decision at right time

best phone inthis price range , i got it on the price of 14000 + a gift card worth 1500 .......... i am using this phone for past 2 months and did not found any problem .... (y)