ICICI Bank Customer Care Number

Last Updated: 23rd January 2022
ICICI Bank Customer Care

Find ICICI Bank helpline numbers for personal banking, wealth/ private banking, and corporate/ business banking. Also find here information on SMS banking, IVR banking for savings A/C, prepaid mobile recharge, dth recharge, broadband recharge and more. We've listed statewise customer care number that can help you to get connected with ICICI Bank customer care team. If you're an NRI, you can also contact the bank to open or manage your NRI account.

ICICI Bank Toll Free Numbers

Personal Banking 1860 120 7777
Private Banking 1800 103 8181
Corporate/ Business Banking 1860 120 6699
ICICI Bank SMS Banking
To check A/C Balance - SMS IBAL to 9215 676 766 or 5676 766, or you may give a missed call on 9594 612 612
To check last 3 transactions - SMS ITRAN to 9215 676 766 or 5676 766, or you may give a missed call on 9594 613 613
To check Cheque Status - SMS ICSI Cheque No. to 5676766 or 9215 676 766
To stop Cheque Request - SMS ISCR Cheque No. to 5676766 or 9215 676 766
To check Cheque Book Request - SMS ICBR to 5676766 or 9215 676 766
IVR Banking for Savings A/C
Card + ATM PIN >>Press # - Last 5 transactions
Card + ATM PIN >>Press 1 - Cheque and cheque book related queries (cheque book request, stop payment of cheque, deposited cheque status, issued cheque status)
Card + ATM PIN >> Press 2 - Internet Banking and Bill Payment related query (User ID, new password, payee confirmation, bill payment, all other internet banking related queries)
Card + ATM PIN >> Press 3 - To update your address, telephone no or email id (Address change request , mobile banking, email id updation)
Card + ATM PIN >> Press 4 - Statement related queries (By email, by courier, all other statement related queries)
Prepaid Mobile Recharge
MTOPUP <space> <operatorname> <space> 10-digit mobile number <space> <Recharge amount> <space> Last 6 digits of your ICICI Bank Account Number
DTH Recharge
DTH <space> Subscriber's ID <space> Operator Name <space> Recharge Amount <space> Last 6 digits of your ICICI Bank Account Number
Broadband Recharge
MTOPUP <space> Broadband No. <space> Operator Name <space> Recharge Amount <space> Last 6 digits of your ICICI Bank Account Number
ICICI Bank ATM/ Branch Locator Link
Registered Office Address
addressICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India
Corporate Office Address
addressICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051
ICICI Bank on Social

ICICI Bank Personal Banking Customer Care Number

Location Customer Care Number
Ahmedabad 079-33667777
Assam 9864667777
Andhra Pradesh 7306667777
Bengaluru 080-33667777
Bhopal 0755-3366777
Bhubaneshwar 0674-3366777
Bihar 8102667777
Chandigarh 0172-3366777
Chattisgarh 9098667777
Chennai 044-33667777
Dehradun 0135-3366777
Delhi 011-33667777
Ernakulam 0484-3366777
Goa 9021667777
Gujarat 8000667777
Gurgaon 0124-3366777
Harayana 9017667777
Himachal Pradesh 9817667777
Hyderabad 040-33667777
Jaipur 0141-3366777
Jammu & Kashmir 9018667777
Jharkhand 8102667777
Karnataka 8088667777
Kerala 9020667777
Kolkata 033-33667777
Lucknow 0522-3366777
Madhya Pradesh 9098667777
Maharashtra 9021667777
Mumbai 022-33667777
Orissa 9692667777
Panaji 0832-3366777
Patna 0612-3366777
Punjab 7307667777
Raipur 0771-3366777
Rajasthan 7877667777
Ranchi 0651-3366777
Shimla 0177-3366777
TamilNadu 7305667777
Telangana 7306667777
Uttar Pradesh 8081667777
Uttarakhand 8081667777
West Bengal 8101667777

ICICI Bank Corporate Banking Customer Care Number

Location Customer Care Number
Ahmedabad 079-33446699
Assam 8822446699
Andhra Pradesh 7306446699
Bengaluru 080-33446699
Bhopal 0755-3344669
Bhubaneswar 3344669
Bihar 8102446699
Chandigarh 0172-3344669
Chattisgarh 7879446699
Chennai 044-33446699
Dehradun 0135-3344669
Delhi 011-33446699
Ernakulam 0484-3344669
Goa 7304446699
Gujarat 8690446699
Gurgaon 0124-3344669
Harayana 9541446699
Himachal Pradesh 9625446699
Hyderabad 040-33446699
Jaipur 0141-3344669
Jammu & Kashmir 9018446699
Jharkhand 8102446699
Karnataka 9019446699
Kerala 8590446699
Kolkata 033-33446699
Lucknow 0522-3344669
Madhya Pradesh 7879446699
Maharashtra 7304446699
Mumbai 022-33446699
Orissa 9778446699
Panaji 0832-3344669
Patna 0612-3344669
Punjab 9023446699
Raipur 0771-3344669
Rajasthan 9529446699
Ranchi 0651-3344669
Shimla 0177-3344669
TamilNadu 8695446699
Telangana 7306446699
Uttar Pradesh 8303446699
Uttarakhand 8303446699
West Bengal 9641446699

ICICI Bank NRI Customer Care Number

Country Customer Care Number
USA 1866 ICICI 4U
UK 0 8081 314 151
Singapore 800 101 2553
Canada 1866 ICICI 4U
Australia 0011-800-0424-2448
Belgium 00-800-0424-2448
Finland 990-800-0424-2448
France 00-800-0424-2448
Germany 00-800-0424-2448
Ireland 00-800-0424-2448
Italy 00-800-0424-2448
Luxembourg 00-800-0424-2448
Netherlands 00-800-0424-2448
Portugal 00-800-0424-2448
Spain 00-800-0424-2448
UAE 8000 9114 001
Bahrain 800 04 877
India - For NRIs when in India 1800-102-5600
Non Toll Free Numbers to India (any Country) 91-40-3099 8025

ICICI Bank Principal Nodal Officer Details

Name Mr. Vinayak M More
Address The Principal Nodal Officer ICICI Bank Ltd, Bandra Kurla Complex, Mumbai 400051
Telephone Number 022-40088027 or 022-66968027
Fax Number 022-26531377
Email headservicequality@icicibank.com

ICICI Bank Grievance Redressal

Level 1 If you are submitting your complaint for the first time, please e-mail your concern to us by clicking here. While doing so, we request you to mention your e-mail ID registered with us, which will assist us in serving you better.
Level 2 If the resolution you received does not meet your expectations, you may communicate your concern further. To do so, please download the ‘Complaint Form’ by clicking here, duly fill it with the required details and send it to Mr. Subhendu Tripathy, Head – Phone Banking. You can also raise your concern to the Head – Phone Banking by clicking here
Level 3 If you are unsatisfied with the responses you received after following the first two levels of the complaint mechanism, you may write further to Mr. Vinayak M. More, Principal Nodal Officer. You may do so by mailing a physical ‘Complaint Form’ or by sending an e-mail using the links below.
Download Form Email
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