Uber on Thursday announced the availability of a new feature in India. Called Schedule a Ride, it allows users the convenience of booking an UberX or UberGo ride from 15 minutes to up to 30 days in advance.
In an emailed statement, the ride-hailing app said the Schedule a Ride feature is now available across over 20 cities in India. Uber added that the feature was one of the top-requested services across the world.
Amit Jain, President, Uber India, in a statement explained the rationale of bringing the Schedule a Ride feature to the country, "Uber's objective to offer accessible and reliable rides goes a notch further with the introduction of 'Schedule a Ride' feature. Riders can use this feature to book a ride from 15 mins to 30 days in advance. For our driver-partners, it minimises idle time and for riders it is an additional comfort of knowing your Uber will be there when it's time to head out."
Talking about how the feature relates to the Uber for Business (U4B) ride management platform, the company in its statement added, "With the launch of 'schedule a ride' our Uber for Business customers now have the choice to plan every aspect of their business travel well in advance."
To use the feature on the Uber app, select either UberGo or UberX, then tap Schedule a Ride. You will then be presented with the option to set a pickup date, time, location, and destination. Once you cross check these details are correct, then press the Schedule UberX or Schedule UberGo button.
From this point, you can choose to cancel the ride at any point before the ride is on its way to you. Uber specifies its standard cancellation policy applies to Scheduled Rides as well. Uber says it will send you reminders both 24 hours and 30 minutes in advance of your pickup. You'll also be notified after your ride is on the way, as well as whether dynamic pricing applies.