Swiggy, Zomato Begin Alcohol Home Delivery in Kolkata, Siliguri

Swiggy and Zomato asks customers to verify their age by uploading a picture of their valid government ID, followed by a selfie.

Share on Facebook Tweet Snapchat Share Reddit Comment
Swiggy, Zomato Begin Alcohol Home Delivery in Kolkata, Siliguri

Swiggy alcohol partners can update item availability in real-time

Highlights
  • Swiggy has put into place several measures to ensure safe alcohol deliver
  • Both services ask for age proof and OTP while delivering liquor
  • Swiggy will expand delivery service to 24 cities in West Bengal soon

Swiggy and Zomato have started delivering alcohol in partnership with authorised retailers and wine shops in a couple of cities of West Bengal. The food delivery services first launched home delivery of liquor in Jharkhand and Odisha, and now it has been expanded to West Bengal. The alcohol delivery service has gone live in Kolkata and Siliguri first - after obtaining necessary approvals from the West Bengal government. Over 24 other cities in West Bengal are expected to get Swiggy's alcohol delivery soon. Zomato hasn't revealed where else it plans to start deliveries alcohol in the state. Alcohol delivery option became an attractive business opportunity during the COVID-19 lockdown.

Swiggy has partnered with several authorised retailers and wine shops in Kolkata and Siliguri to offer alcohol delivery. Retail partners are given access to a dedicated partner app to manage product listing and update the availability of items in real-time. They can mark items as ‘in stock' or ‘out of stock' through this app to inform its customers of real-time availability of liquor. The company is working on a feature wherein the delivery partners will have to scan the QR code on each bottle to ensure the authenticity of products before shipping. The aggregator notes that it has partnered only with those retailers that have a valid license and other required documents, as outlined by the state government. Proper training is also being offered to the retailers to ensure smooth delivery via Swiggy.

Swiggy, Zomato Start Doorstep Delivery of Alcohol in Odisha Amid Coronavirus Pandemic

At the customer end, Swiggy asks for one-time instant age verification by uploading a picture of their valid government ID, followed by a selfie which the platform will use for authentication. All customers will have to give a unique OTP to the delivery agent at the time of handover of liquor – to ensure that no under-age person is ordering alcohol. Swiggy has also introduced a capping on the order quantity to ensure a customer does not order alcohol above the prescribed limit as per the state's excise law. To access the new alcohol delivery category, Swiggy users in Kolkata and Siliguri will able to see a new Wine Shops category inside the Swiggy app.

Swiggy, Zomato Start Doorstep Delivery of Alcohol in Ranchi Amid Coronavirus Pandemic

Zomato confirmed the launch of liquor home delivery in Kolkata and Siliguri to Gadgets 360, however the service hasn't shared any details on which other cities it will be bringing the service to over the coming weeks.

Alcohol-Home Delivery in Maharashtra: How to Apply Online for Liquor Permit

Similar to Swiggy, Zomato had earlier stated that the company has placed several safety processes and checks for alcohol home delivery. This includes age verification at the time of ordering as well as when the product is getting delivered. Just like Swiggy, customers will also be required to upload a valid ID proof.


Is Realme TV the best TV under Rs. 15,000 in India? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

Comments

For the latest tech news and reviews, follow Gadgets 360 on Twitter, Facebook, and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel.

Tasneem Akolawala Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com. More
Samsung Galaxy A31 With Quad Rear Cameras, 5,000mAh Battery Launched in India: Price, Specifications
Samsung Galaxy M11 vs Samsung Galaxy M21: Price in India, Specifications Compared

Related Stories

Read in: தமிழ்
 
 

Advertisement

Advertisement

© Copyright Red Pixels Ventures Limited 2020. All rights reserved.
Listen to the latest songs, only on JioSaavn.com