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Google Pay for iOS Pulled From Apple's App Store in India to Fix an Issue [Update, Back]

The Google Pay iOS app has been briefly pulled from Apple App Store to fix a payment failure issue.

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Google Pay for iOS Pulled From Apple's App Store in India to Fix an Issue [Update, Back]

Google Pay existing users on the iPhone are still able to access the app

Highlights
  • Google Pay users on iPhone in India aren’t able to download the app
  • Google is resolving the problem and has pulled the existing app
  • Google Pay iOS app received an update in India just a couple of days back

Google Pay for India (aka Tez) app for iOS is no longer listed on Apple's App Store, and is unavailable for download. The app is missing from the App Store and users are instead served with few of its competitors including PhonePe and Paytm when particularly searching for “Google Pay” from India. This is notably not the first time when Google Pay is unavailable for download from an app store. Just in August, the app went offline from Google Play for a brief time. Several people at that time raised the issue that Google fixed in a few hours.

A Google spokesperson said that the Google Pay iOS app had been briefly pulled from Apple App Store to fix an issue. The issue doesn't impact Android users and, thus, the Android version of the app remains available for download through Google Play.

Update: Google on Wednesday revealed that the Google Pay app was back on the App Store as of Tuesday night.

“A small number of Apple iOS users might experience persistent payment failures on their transactions,” the spokesperson said in a statement to Gadgets 360. “Our teams are working to fix it at the earliest. Meanwhile, affected users can reach out to Google Pay support through the app for help. We apologise for the inconvenience to our users.”

Users will be able to see an updated version of Google Pay reappear on the App Store shortly, the spokesperson added.

When searching for Google Pay from India, Apple App Store is not showing the app in the list. It is, though, still available in the list of recently updated apps on the App Store. However, once you tap the app from that list, the App Store shows a message saying, “Cannot connect to App Store.”

The Google Pay iOS app is, nevertheless, accessible and is allowing payments for existing iPhone users in India — albeit, as Google notes, with a few users experiencing issues. It received an update on the App Store just a couple of days back.

Gadgets 360 was originally tipped by a reader for the unavailability of the Google Pay app from the App Store.


In 2020, will WhatsApp get the killer feature that every Indian is waiting for? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

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Jagmeet Singh Jagmeet Singh writes about consumer technology for Gadgets 360, out of New Delhi. Jagmeet is a senior reporter for Gadgets 360, and has frequently written about apps, computer security, Internet services, and telecom developments. Jagmeet is available on Twitter at @JagmeetS13 or Email at jagmeets@ndtv.com. Please send in your leads and tips. More
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