Tata Communications on Monday launched a suite of managed services that will
help mobile operators to run their voice calls in a more efficient and
Voice Business Apps, a suite of hosted tools and
managed services, offer a range of services from back office functions
to routing and monitoring.
"With slow growth and strong margin
pressure, many voice providers are finding it harder than ever to run a
profitable international voice business. Our Voice Business Apps
offering can reduce operating expenses and increase efficiency," Tata
Communications President (Global Voice Solutions) Michel Guyot said in a
Tata Communications said voice usage volumes for
mobile operators has been growing year on year with international
wholesale traffic volumes set to reach 349 billion minutes in 2016.
in the same period net wholesale revenues for carrying international
voice traffic will decline to $ 2.9 billion as a result of continued
downward pressure on prices.
The company said the apps, which are
available on-demand, at no capex, are built on the same capabilities
which it uses to terminate over a billion minutes of traffic a week with
the best possible balance of cost and quality for its customers.
apps suite delivers more visibility for Tata Communications' customers
voice business - from traffic volumes and margins, to credit risks and
potential instances of fraud. The result is better information and more
control to optimise their voice business for profit," it added.
Tata Communications has 19 percent market share in international wholesale voice minutes.