Facebook has an ugly little secret, a number disclosed nowhere in its
voluminous filings to become a public company and now only vaguely
addressed by corporate officials.
An estimated 5.6 million Facebook
clients about 3.5 percent of its U.S. users are children who the company
says are banned from the site.
Facebook and many other web sites
bar people under age 13 because the Children's Online Privacy Protection
Act (COPPA) requires web sites to give special treatment to children 12
or younger. The law aims to stop marketers prying personal information
from children or using their data to advertise to them. Sites must get
parental permission before allowing children to enter, and must take
steps to protect privacy.
Facebook declines to acknowledge that many of its efforts to block children are not working.
The
issue has taken on new relevance as the Federal Trade Commission
finalizes rules to further restrict companies and Web sites that target
youths or are geared to young audiences.
Facebook, the world's
leading social media company with 955 million users, has said that the
law does not apply to it because it explicitly restricts use of its site
to people aged 13 and older.
Facebook has made some progress in
identifying preteens and excluding them from the site. A June Consumer
Reports study showed that Facebook eliminates as many as 800,000 users
under age 13 in a year through its tiered screening process, which the
company declines to describe.
The study still estimates 5.6
million children are on Facebook, a figure that experts say includes
many who create accounts with help from their parents.
The
Consumer Reports data comes from a January 2012 survey of 2,002 adults
with home Internet. Participants were chosen by TNS, a research firm.
The margin of error is plus or minus 2 percentage points.
"It's
not surprising to us to see 12-year-olds sneaking onto Facebook," said
FTC Chairman Jon Leibowitz, saying the situation was "particularly
complicated" if parents helped them. "Is it troubling? In some ways it
is. Is it a story in black and white? Not really."
A Reuters test
of Facebook's signup process shows that a child could bypass the site's
screening features with relative ease. The site effectively blocked a
fictitious sign-up from an underage prospective user. But after an
hour's wait, the site accepted a sign-up using the same name, email,
password and birthday but citing a different birth year.
Facebook
declined to discuss the data or describe its efforts to outlaw children.
Spokesman Frederic Wolens said in an email that Facebook is "committed
to improving protections for all young people online".
Larry
Magid, who serves on Facebook's advisory board and co-directs the
Internet group Connect Safely, said he and others studied the issue for a
year and found no way to tell if children were lying online.
"The
only solution that I am aware of is to access some sort of national ID
or school records," he said. "There are good reasons that we don't do
this. I'm sure this is really easy to do in totalitarian regimes."
Senator
Richard Blumenthal, an outspoken privacy advocate whose youngest child
is 18, said children's vulnerability to potential sexual predators and
susceptibility to advertising were reasons to keep the 12-and under set
off most web sites. "Our children were not on Facebook at that age, and
they would not be now," he said.
When gullible preteens or
"tweens" go online they often reveal sensitive data, said Kathryn
Montgomery, who teaches at American University and was an early advocate
of the 1998 COPPA Tlaw.
"What we hoped to do with these kinds of
rules is to get companies to act responsibly toward kids. It's not easy
to do," said Montgomery.
Facebook now boasts 158 million U.S.
users, according to May figures from the data firm comScore. If the site
more effectively banned children, it could stand to lose about 3.5
percent of its U.S. market.
Ironically, one reason it's easy to
game Facebook's screening process is the law passed to protect children.
COPPA bars companies from saving most data on children. The FTC has
said it would look skeptically on companies saving childrens' names or
email addresses even if the data simply helped them prevent children
logging onto their sites.
Children who aren't savvy enough to game
Facebook's system often get parental help, according to a 2011 study
headed by Danah Boyd, a senior researcher at Microsoft Research. She
found that 55 percent of parents of 12-year-olds said that their child
was on Facebook and that 76 percent of those had helped the child gain
access.
"Many recent reports have highlighted just how difficult
it is to enforce age restrictions on the Internet, especially when
parents want their children to access online content and services," said
Facebook's Wolens.
On Facebook, children are exposed to
advertising for sugary, high-fat foods, the kind increasingly pulled
from children's television shows.
"We found lots of food products
on Facebook being advertised, including many which are targeted to
children," said Jennifer Harris, director of marketing initiatives at
Yale University's Rudd Center for Food Policy and Obesity.
Krave cereal is one-third sugar
One
is Kellogg's new Krave cereal, a product which is roughly one-third
sugar. With advertisements featuring an animated, pudgy Krave Krusader,
it now counts 456,000 "likes" on Facebook.
Kellogg's said it did
not intend to market Krave to tweens and complied with an industry
initiative to not market high-fat, high-sugar products to children.
"Krave follows Facebook's policy that all fans must be 13 or older," the
company said in a statement.
Dr. Victor Strasburger, chief of the
division of Adolescent Medicine, University of New Mexico Department of
Pediatrics, said the Krave Krusader ads are part of what he called
"unethical" appeals by sugary cereal makers. Nearly 20 percent of U.S.
children aged 6-17 are obese, according to a 2011 government report.
Child
advocates say that even if Facebook is not appealing directly to
children, the company needs to realize that ads aimed at teenaged users
will also attract tweens, who imitate older peers.
"I don't think
Facebook deliberately goes out and gets kids at the moment," said Jeff
Chester of the Center for Digital Democracy. "I think when they target
teens the way they do, they know that they'll pull in a lot of younger
kids."
Copyright Thomson Reuters 2012