Samsung has acknowledged the 'sudden death' issue in its flagship Galaxy S III and confirmed it is working on a fix for the same.
Dutch Samsung representative Anne ter Braak said that the problem is limited to a small number of units and that a fix will be out as soon as possible. According to the representative, the issue is due to a firmware bug that can be solved with a minor update. Like other updates, it is expected to be an OTA update.
It was previously reported by a number of Galaxy S III users worldwide that their phone was suddenly 'dying' due to main-board failure, caused likely by failure of the onboard NAND memory. Some users have indicated the problem occurs when the phone is left idle for a long time e.g. overnight. While Samsung did not confirm the exact nature of the problem while acknowledging the issue, it did say that the issue is limited to 16GB variants of the phone. So far Samsung's response to the problem has been to replace those walking-in with non-working S IIIs with new pieces without too many questions.
Samsung's Galaxy S III was, no surprise to anyone, one of the hottest selling gadgets last year. It is still selling pretty well, and has done justice to Samsung's flagship Galaxy devices, which has Galaxy S and S II as its predecessors. In November, Samsung revealed that it had sold 30 million units of the Galaxy S III smartphone. Samsung India recently slashed the prices of three of its devices including the Galaxy S III.
There has been plenty of buzz around what Samsung has in store for its customers after the Galaxy S III. Reports have indicated that the Galaxy S IV will indeed come with a 4.99-inch Super AMOLED display with 1920x1080 resolution, giving it a pixel density of 441ppi. More recent rumours mention that Samsung may be working towards merging the Galaxy S and Galaxy Note series to come with a 'mega' flagship device, that will resolve questions around which is the 'real' Samsung flagship - the Galaxy S III or the Galaxy Note II?
Samsung Galaxy S III in pictures