Apple is reportedly working on an iOS update to fix issues with the
Touch ID fingerprint scanner on the iPhone 5s. Some users have reported
that their iPhones seem to forget their fingerprints after a while.
Touch ID sensor is one of the most notable features that sets the iPhone
5s apart from its predecessor, the iPhone 5, as well as its
lower-priced sibling, the iPhone 5c. Users generally reported positive
experiences with fingerprint recognition accuracy and speed, but
problems began appearing after a few months of use.
The sensor, or
the software behind it, seems to be "forgetting" fingerprints enrolled
by some users. Going through the initial setup process again seems to
take care of the problem, but it recurs again after a few months. The
problems also appear to be unrelated to conventional fingerprint scanner
problems such as changes in skin texture, moisture, or dirt on or under
the sensor surface. Damage to the sensor itself is an unlikely culprit,
since Apple has used a protective sapphire glass disc in its design.
own support forums have several threads created by people describing
troubles with the sensor. While the company has not yet made an official
statement on the matter, AppleInsider cites sources close to Apple who
say that a software update will soon be released.
Apple is also
reportedly gearing up to launch iOS 7.1, which might include the Touch ID
fix. iOS 7.1 could be released as early as next week, when the recently
announced CarPlay experience for iPhone-powered in-vehicle
entertainment and navigation is rolled out.