DOnt Buy Canvas Knight A 350, Its Dangours phone, Read for the details
Patan Emran Khan |
16 Jun 2014
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Myself Patan Emran khan has buyed Micormax Canvas A350 (Canvas Knight) from Micromax Stores on 10th March 2014 on the launching day itself and the mobile got delivered within 2 to 3 days. after my wife started using it she reliased the set is getting heated up and within 7 days of use the set was heating up like boiling panel within 10 to 30 sec. even it was not able to hold in your hands. so i have given the set for repair with local Micromax service center near my home on 17th or 20th and they too felt the same, but refused to get the replacement as it was more than 7 days over as per them. so i told them to fix the problem at least, so they have sent the hand set to head office and after some 25 to 30 days i got it back. but got shocked by seeing it, as the new set was changed to scrap peace. even though i didnt complained and took my set back and started using it again, this time the set was not getting heated up, but new problem started, the call drop due to network drop and one way voice and most of the times to get someone through my set i need to dail him 10 times and i will be lucky if i get him on line ones atleast. with this problem again i went to service center and complained about it and showed to them the problem. they too agreed and again took my set for servicing along with my SIM Card for testing.i requested them to repair properly and get me the set back as early as possible. as this was second time iam visiting the service center. they promised me that they will get repaired of the set ASAP. this time they took almost 25 days and finally ones again i got my set again started using it but the same problem persisted and realised within a days time and again i have went to service center for 3rd time and handed over the device for repair. that time they told it seems the problem is not getting resolved, so they will replace my hand set and took my device. this time again 30 days. after 30 days i got my device back in still worst condition, no one can say that is a new peace. and hardly i used the device 12+ days from March 12th to till date.
i relaised that the device is not yet all sent for repair, these many days they were using my device with deff sim card. and they have kept me in dark that they will get the device replaced. when i started using the device again, i found the same problem of Network Drop and call drop one way voicing, low voice and even some time my no is not reachable and switched off, even at times the network signal is at full strength.
when i call the center on the same, they tells me to change my connection to some other operator as some sets wont be work on some connections. i wonder how come a phone is not designed for all telicom operators. and moreover the same device was working earlier except the mother board heating problem. and moreover iam using canvas