Somebody hacked Burger King's Twitter account on Monday, posting obscene
messages and changing its profile picture to a McDonald's logo.
The
tweets stopped after a little more than an hour, and Burger King said it
had reached out to Twitter to suspend the account. A Twitter spokesman
did not immediately respond to a phone message left on Monday.
Late
Monday, Burger King tweeted "Interesting day here at BURGER KING, but
we're back! Welcome to our new followers. Hope you all stick around!"
Burger
King, which usually tweets several times a week, typically does so to
promote sales on chicken sandwiches, or to ask questions such as how
many bites it takes to eat a chicken nugget.
But just after noon
EST on Monday, someone tweeted via Burger King's account, "We just got
sold to McDonalds!" They also changed the icon to rival McDonald Corp.'s
golden arches and the account's background picture to McDonald's new
Fish McBites.
About 55 tweets and retweets followed over the next
hour and a quarter, including some that contained racial epithets,
references to drug use and obscenities. The account tweeted: "if I catch
you at a wendys, we're fightin!"
Monday's appropriation of Burger
King's Twitter account was a relatively mild example of cyber-security
problems, which are causing increasing concern in Washington and for
industry. Media outlets including The New York Times, The Wall Street
Journal and The Washington Post have all said this year that their
computer systems were breached, while several NBC websites were briefly
hacked in November. White House officials and some lawmakers are
pursuing legislation that would make it easier for the government and
industry to share information on how to defend against hacking.
Burger
King didn't know who hacked the account, and no other social media
accounts were affected, said Bryson Thornton, a spokesman for
Miami-based Burger King Worldwide Inc. Its social media team and an
outside agency manage the Twitter account, but Thornton declined to say
how many people knew the account's password. He said they hope to have
it working again soon, and will post a statement on Facebook later
Monday apologizing for the tweets.
Twitter acknowledged on Feb. 1
that cyber attackers may have stolen user names and passwords of 250,000
users. It said at the time that it notified users of the breach.
Competitors were sympathetic.
McDonald's
responded on Twitter that it empathized with its Burger King
counterparts. "Rest assured, we had nothing to do with the hacking."
"My real life nightmare is playing out" on Burger King's twitter feed, wrote Wendy's social media worker Amy Rose Brown.