HTC One Dual Sim Review: Don't never ever buy HTC Phones.
N Polagani |
09 Feb 2015
I bought my HTC One Dual Sim on Nov 4th 2014. It was a good experience using a high end dual SIM Phone, but that happiness lasted in 1 month. After using it for one month, my speaker was turning on whenever I receive a call or dial anyone. Even after switching off my speaker, it was getting on during call continuously. That was completely weird. I took my phone to service center in Ameerpet (TVS Electronics Ltd) on Jan 19th 2015 and they said its a known issue (I was completely surprised). My Service Request No: 15IND040002141 Since I submitted my phone at the service center in Ameerpet (TVS Electronics Ltd), I tried to reach them, but they never answered (its always busy). On Feb 9th, I managed to go there requesting for an update. They have given a prompt reply (after waiting me there for 45 mins) that the part has not yet come, so device is not ready. I asked them what would be the tentative date, they promptly said "We don't have any information, contact Support by dialing toll free number". I even dialed to Customer Support, they also has given the prompt reply saying that "We don't know when the part will be delivered to service center. You can call us for status update after 2 days." The service is pathetic with HTC. They know the bugs, they will not have parts and you need to end up in placing your phone in service center after buying it with so much of money that you earned. I feel shame on HTC. They are not at all bothered of the importance that you have with your phone. Don't buy HTC anytime in your life time. I am writing this review to save some people from this torture.