Soon, you can alert New Delhi Municipal Council (NDMC) about
malfunctioning streetlights or garbage on streets by clicking the site
and sending the image to the agency using a photo-based mobile
The app will be launched soon to improve the grievance
redressal system in the areas under the jurisdiction of NDMC, a top
agency official said.
"This is one of the best practices being
launched soon to improve the quality of life in the NDMC area for
residents and tourists with the help of state-of-the-art and globally
competitive technology," NDMC chairperson, Jalaj Shrivastava said.
residents can download the app, click if they see any poor civic
amenity and send it to the civic agency. The app is in line with the
Wi-Fi facility to be launched in some of the popular markets in the
Khan Market will, in 15 days, be the first to have the
facility provided by Vodafone India and will soon be followed by
Connaught Place, Dilli Haat, and Sarojini Nagar, NDMC officials said.
The internet speed will be around 5Mbps and the bandwidth will be set only after a month of observation, Shrivastava said.
will be allowed to access the internet using the Wi-Fi service free of
cost for up to 15 minutes. Nominal charges would be levied after that.
Among other measures in the pipeline are a smart card that can be used
to pay for parking, water and electricity in the NDMC area, and setting
up of pay-and-use drinking water ATMs.
Using the smart cards which
can be recharged at a minimum rate of Rs. 100, people can avail a 10
percent discount at parking facilities.
Also, NDMC will set up
water ATMs in public places, government staff colony, slums, and
government schools. In the pilot phase, up to 10 purifiers will come up
at one location. People can use either a token or a card to purchase
drinking water from these purifiers. The rates for the same are yet to
Last year, the civic body had set up a Hindi and
English 24x7 call centre to handle customer queries and complaints as
well as feedback regarding issues in the area.